This privacy notice applies to any Energy Transfer Website that displays or links to this privacy notice and to all visitors, users, and others who access the Website from the United States ("users"). This privacy notice does not apply to websites, portals, mobile apps, or other online applications that have their own privacy notice or otherwise do not display or link to this policy.
We explain here what categories of personal information we have collected, where we got it, what we use it for and with whom we have shared it.
Such as name, email address, phone number, postal address, and other information you choose to provide to us.
Such as information about your device (such as your device and browser type, operating system, IP address, mobile network carrier, and device and advertising identifiers), your geolocation, and your use of our online services (such as access dates and times, online features or pages viewed, system activity and the third-party site or service you were using before interacting with our online services).
Such as your name, demographic information, interests and publicly observed data (such as from social media and shopping behavior).
Such as your friends and contacts.
We may use the information described above as necessary or useful to provide, support, personalize, and develop our Website, products, and services, including as follows:
Energy Transfer may maintain aggregate data or other non-identified information about you, such as usage statistics, online traffic patterns and user feedback. In addition to using this information for the purposes discussed in this privacy statement, we may disclose this information to third parties without restriction.
If all or part of Energy Transfer merges with another entity, is acquired by another entity or experiences another change in control, the information we have about you may be transferred to a third party as part of that transaction. The acquiring entity will be required to use the personal information that is transferred only in a manner that is consistent with this privacy notice and applicable law.
Types of Cookies and Similar Technologies
For example, we may use third-party cookies to deliver our ads on third-party websites through a common form of online advertising known as "retargeting." Retargeting works by serving ads on one website based on an individual’s activities on a different website (for example, if you view a product or service on our Website, you may later see ads for our products and services when you visit a third-party website). To do this, we allow our online partners (such as Google or other ad network vendors) to serve their own third-party cookies when users visit our Website, allowing these online partners to recognize users who have previously visited our Website. When these users visit a third-party website that includes features provided by our online partners (for example, where our online partners have purchased ad space), our online partners can recognize the users’ interest in our products and services and deliver one of our ads on the third-party website.
You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and to know your choices concerning interest-based ads, visit:
Most web browsers are set to accept cookies by default. However, you can typically choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help" or "Preferences" menu. Removing or rejecting browser cookies does not necessarily affect third-party Flash cookies (see "local storage" above) which may be used by us or our partners in connection with our online services. To delete or disable Flash cookies, please visit this site for more information: www.allaboutcookies.org.
Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our online services do not currently respond to these "do-not-track" signals.
Energy Transfer implements, maintains, and enforces reasonable and appropriate administrative, organization, technical, and physical safeguards to protect the integrity, confidentiality, and availability of our Website, databases, personal information, and related assets. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Energy Transfer implements and maintains reasonable restrictions on the retention of personal information and generally disposes of such personal information once it is no longer necessary or useful for the purposes for which it was collected or further processed. However, we may continue to store archived copies of your personal information for legitimate business purposes and to comply with the law. In addition, we may continue to store anonymous or anonymized information for any legitimate business use described in this privacy notice.
Our Website is not intended for children. We do not knowingly collect any personal information from children under 13 years old. However, if the parent or the guardian of a child under 13 years old believes that the child has provided us with personal information, the parent or guardian of that child should contact us at OfficeofethicsandCompliance@energytansfer.com to request the information’s deletion. Anyone under 13 years old should seek their parent’s or guardian’s permission prior to using the Website or disclosing any personal information to Energy Transfer.
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described above. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see: https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
Energy Transfer reserves the right to amend this privacy notice at our discretion and at any time. When changes are made to this privacy notice, the updated notice will be posted on the Website and will be effective as of the date posted. YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES. Material revisions to this privacy notice will not be applied retroactively without your affirmative consent.
Last revised: March 20, 2020
ATTN: Office of Ethics and Compliance
8111 Westchester Drive, Suite 600
Dallas, TX 75225